HoteleríaFront Desk Rotation
Mt Olympus Water Park and Theme Park ResortWisconsin Dells, WI
$16.00
por hora
—
horas/semana
4
posiciones
—
duración
- Inicio
- Later 2026
- Ventana de inicio
- Dec 15, 2026 – Dec 1, 2026
- Nivel de inglés
- Excellent level of English
- Requisito de género
- Any
- Publicado
- 9 de agosto de 2026
Descripción del puesto
Front Desk Rotational. At Mt. Olympus Water & Theme Park Resort, we value every one of our employees; take great pride in acknowledging our staff . During your program, you will rotate around different Front Desk areas. Your responsibilities include but are not limited to: -Reports to the Front Desk Manager. -Assuring friendly, courteous and accurate check-in and check-out of room guests. -Answering the phone professionally, courteously, and responding to questions with accurate and current information. -Directing all incoming calls swiftly and correctly. -Competent knowledge of the property, local attractions and current activities. -Promote friendly, courteous, superior customer service. -Taking room reservations and cancellations in a highly efficient and friendly manner while capturing all pertinent information -Will be responsible for handling a high volume of cash, credit and sales transactions -Keep front desk area and own station neat, tidy, and clean -Monitor guest safety and service issues to provide the safest and most customer-oriented environment -Responsible for assisting and monitoring of room availability, maintenance and housekeeping issues and communication those to housekeeping in a timely and efficient manner -Other duties as assigned
Plan de entrenamiento
Phase 1 - Introductory Phase Phase 2 - Front Desk Agent Training Phase 3 - Reservation Department Phase 4 - Front Office Supervisor Development
Requisitos
- Exceptional oral and written communication - Must possess excellent time management skills and strong communication skills -A professional attitude is required at all times -Ability to multi-task and interact professionally with guests and other employees - Must be a team player and able to provide superior customer service - Must be honest and dedicated - Must be able to maintain confidentiality and be trustworthy -Excellent English
Alojamiento
Host Company Provided Housing $110 per week per participant
Información adicional
This is a 12-month program position. Cultural activities will be provided. ** ''- Imagine rolling countryside covered in brilliant fall foliage, a snowmobiling adventure in winter, a stroll amid flowering cherry trees in spring and a retreat to a lakeside cottage in summer. These are the moments that draw people to Wisconsin. Outdoor adventurers and families will love this gem of a state, and foodies and culture seekers won’t be disappointed either. Wisconsin is the supper-club king, cheese-making capital, birthplace of Frank Lloyd Wright, home of the Harley-Davidson and land of 11 Native American tribes. -'' **
