HoteleríaHospitality Rotational
The Castle InnOcracoke, NC
$16.00
por hora
—
horas/semana
2
posiciones
—
duración
- Inicio
- Mid 2027
- Ventana de inicio
- Mar 2, 2027 – May 30, 2027
- Nivel de inglés
- Excellent level of English
- Requisito de género
- Any
- Publicado
- 13 de setiembre de 2026
Descripción del puesto
Hospitality Rotation: As a team member you will provide timely and professional check-in/check-out services in accordance with established scripting and standards. You will rotate through different hotel operations areas including front office, rooms division and management, F&B and Marketing In this position you will be responsible of: -Directly responsible for overall guest satisfaction during every interaction from confirmed reservation to the guest departure. -Maintain a friendly and helpful attitude at all times. -Apply appropriate problem handling method(s) to quickly and efficiently resolve any guest issues. -Respond to in-house guest requests in a timely manner. -Develop a thorough knowledge of hotel staff, services, room locations, room rates, amenities, and hotel surroundings
Plan de entrenamiento
PHASE 1- Orientation PHASE 2- Rooms Division Management PHASE 3- Front Office Management PHASE 4- Guest Services PHASE 1- Orientation PHASE 2- Rooms Division Management PHASE 3- Front Office Management PHASE 4- Guest Services PHASE 5- Supervisory Training
Requisitos
- Effective communication with staff and guests. - Effective conflict management - Excellent English Clean, neat and professional Appearance.
Alojamiento
Housing provided $100/week
Información adicional
A historic inn located on Silver Lake in the heart of the Village of Ocracoke, NC. Accessible by Ferry, Boat or Aircraft we offer 11 suites each remodeled at the start of the 2026 season. We offer a parlor with lounge, pool table, daily breakfast, pool, dock, multiple decks, 360-degree views of the island from the observation deck, boat slips (by reservation), on site sauna and spa services. A close walk or bike ride to everything in the village. https://www.castleinnsilverlake.com/
