HoteleríaRooms Division
Great Wolf Lodge - BloomingtonBloomington, MN
$18.00
por hora
—
horas/semana
1
posiciones
—
duración
- Inicio
- Later 2026
- Ventana de inicio
- Oct 5, 2026 – Dec 20, 2026
- Nivel de inglés
- Excellent level of English
- Requisito de género
- Any
- Publicado
- 24 de julio de 2026
Descripción del puesto
Rooms Division- In this position you will rotate around the Housekeeping and Guest Service departments. You will have the opportunity to learn about the housekeeping department. You will work directly with the Housekeeping Manager and Housekeeping Director to learn the administrative requirements/tasks to manage housekeeping shifts. You will learn how to perform the supervisor and management responsibilities of how to inspect rooms for proper level of cleanliness, coach and administer corrective action, and act as a leader within the department. For the Guest Service part of your program you will learn the overall management of a guest services department and all “behind-the-scenes” activities/operations. The main focus will be to gain understanding of daily guest services operations, escalated calls, billing, room calls, inventory, scheduling, general office management skills, and how to properly adjust to unexpected changes in occupancy and staffing levels. You will work side by side with Director and Manager to learn these skills and will work toward managing shifts alone, near the end of the program.
Plan de entrenamiento
1. Orientation 2. Housekeeping: Basics & Administration 3. Housekeeping: Floor Supervisor 4. Guest Services: Basics & Administration 5. Guest Services: Front Desk Supervisor 6. Supervisor Essentials Program
Requisitos
- Bachelor's in Hospitality Management or previous experience in a customer service position - Have excellent customer service skills - Ability to multi-task and prioritize a variety of tasks with minimal direction - Able to work as part of a team - Excellent communication skills
Alojamiento
Host Company provided at $132.63/week
Información adicional
Located just ten minutes south of Minneapolis–St. Paul and MSP Airport, the city of Bloomington, MN, is right in the middle of Twin Cities action. It’s home to the iconic Mall of America® and over 40 hotels within the city limits. But there’s more to it than just that. Explore Bloomington’s natural beauty at Minnesota Valley National Wildlife refuge, 5,670 hectares of land devoted to preserving the wetlands, migratory birds, fish and other wildlife that inhabit 113 kilometers in the region or bike or walk over the historic Old Cedar Avenue Bridge across the Minnesota River for a beautiful view of Bloomington and the refuge. In winter, go skating at 13 outdoor ice rinks, ski the Hyland Hills, or set out on a snowshoe or cross-country ski course. Or go ice fishing at Hyland Lake Park Reserve, which also features walking trails, a play area and disc golf. Every year, Bloomington hosts more than 42 million visitors from near and far. They come for Mall of America, a retail experience so immense – 520 stores, 50 restaurants and more attractions than some theme parks – it must be seen (and shopped) to be believed.
